AI front desk · Built in Vaughan, Ontario
Your clinic never misses a call again. In any language your patients speak.
VolSpike answers every call 24/7, books real appointments straight into your calendar, and switches between English and Russian mid-conversation, down to reading the phone number back digit by digit. It doesn't take a message about an appointment. It books the appointment.
- 24/7answered, incl. nights & weekends
- EN + RUlive, with mid-call switching
- < 2 wksfrom yes to fully live
2:14 AM
Who answered your phones last night at 8 p.m.?
Voicemail is the competitor, not your receptionist. She keeps every call she answers today. The problem is the calls she never gets to: after hours, during lunch, when both lines ring at once, and when the caller is more comfortable in another language.
Industry figures, not our own, cited to size the problem, not to promise a result.
The missed-call math
Put your own numbers in.
No hype, just arithmetic. Estimate what the calls you already miss are worth each month, and how much of that a founding pilot could recover.
What happens on every call
It doesn't take a message. It books the appointment.
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01
Answers on the first ring
24/7, in a natural voice, with a recording notice and an honest "I'm an AI assistant" the moment anyone asks. No hold music, no phone tree.
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02
Offers times that actually exist
It reads live availability from your calendar and only offers open slots, so it can't double-book or invent a time that isn't there.
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03
Confirms by text before hanging up
The patient gets an SMS confirmation to the number it just read back to them digit by digit. Every message carries a STOP opt-out.
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04
Emails you the day, every evening
At 9 p.m. Toronto time you and your front desk get one summary: calls taken, appointments booked, and anything urgent flagged.
The part no competitor will let you hear
Your babushka patients book in Russian, at 9 p.m.
Not a canned "para español, marque dos." VolSpike switches language the moment a caller does, mid-sentence, and stays fluent through the hard parts: numbers, dates, prices, and reading a phone number back one digit at a time so nothing gets mistyped.
Don't take our word for it, flip this whole page to Russian with the EN / РУ switch up top.
Something else? Tell us what your patients speak.
Safe by design, not by disclaimer
The guardrails are the point.
A front desk that talks to patients has to be careful on purpose. These limits are written into how it works, a clinical control, not a setting someone can switch off.
Never gives medical advice
Any clinical question is taken as a message for a human to call back. It won't diagnose, dose, or reassure.
Knows what an emergency sounds like
On signs of a real emergency it stops trying to book and gives the 911 script, every time.
Collects the minimum
Name and phone number, nothing more. It's told never to ask for health details it doesn't need.
Always says it's an AI
Every call opens with a recording notice, and it discloses that it's an AI assistant the moment it's asked.
PHIPA-aware posture
Your clinic stays the health-information custodian; we're the service provider. Fixed retention, minimal data, a signed agreement per clinic.
Built here, for here
Made in Vaughan for Ontario clinics, Canadian dental vocabulary, Canadian hours, and the CDCP questions your callers actually ask.
PHIPA-aware describes our posture and controls. We don't claim certification, and we'll walk your team through exactly where data lives before you sign.
Your receptionist keeps her job. And her evenings.
VolSpike isn't a replacement, it's the overflow line. Your receptionist keeps every call she answers today. VolSpike only picks up the ones that were already heading to voicemail. She approves the script before it goes live, and the daily summary lands in her inbox too.
An honest comparison
Where each option actually helps, and where it doesn't.
| The job to be done | VolSpike | Another hire | Answering service | Voicemail |
|---|---|---|---|---|
| Answers nights & weekends | Always | No | Sometimes | No |
| Books into your calendar | In real time | Yes | Takes a message | No |
| Switches language mid-call | EN + RU today | If you hire for it | Rarely | No |
| Cost of one more line at 2 a.m. | Flat monthly | A full salary | Per-minute | Free, and empty |
| Reschedules & cancellations | Structured message today* | Yes | Message | No |
*Reschedules and cancellations are captured as structured messages your desk actions each morning. Direct write-back to your practice-management system is in active development.
Transparent pricing, in Canadian dollars
No quote form. Here's what it costs.
Founding Pilot
$500 flat · 30 days
First 5 clinics. Not a trial, a live implementation on your real line.
- After-hours & overflow, answered in EN + RU
- Fully live on your line in under 2 weeks
- SMS confirmations + daily summary email
- Cancel anytime, no contract, no setup fee
Most clinics start here after the pilot
Core
$1,500/mo · founding rate
Full-time coverage, day and night. Founding rate locked while you stay.
- 24/7 answering, booking & intake
- Your clinic knowledge base & hours
- Priority / urgent message flagging
- Monthly report on calls & bookings
Month-one guarantee: if we don't book more appointment value than we cost, that month is free.
Plus
Coming soon
For multi-location groups and outbound recall campaigns.
- Outbound recall & no-show win-backs
- Additional languages as they ship
- Multi-location configuration
- Direct practice-management write-back
Flat monthly, not per-call, so a busy month never becomes a surprise bill. List price after the founding phase is $1,750–2,000/mo.
Straight answers
The questions clinic owners actually ask.
Still unsure? The fastest answer is to call the demo line and try to break it yourself.
Call +1 (647) 797-2491Does it sound like a robot?
Call the demo line and judge for yourself, that's the whole pitch. Most people don't realize it's AI until it tells them. It uses a natural voice and discloses that it's an assistant the moment anyone asks.
What if it gives someone bad medical advice?
It can't, it's built not to. Any clinical question becomes a callback message for a human. It won't diagnose, recommend, or reassure, and on emergency cues it hands off to the 911 script.
We barely miss any calls. Do we need this?
Maybe not, and we'll tell you if so. We'll run a free missed-call audit on your real line for a week. If the calls going to voicemail aren't worth more than the pilot, don't buy it.
Does it work with our practice-management software?
Today it works alongside any system through a booking calendar your front desk confirms each morning, no rip-and-replace. Direct write-back to Open Dental, ClearDent and similar systems is in active development.
Is our patients' information safe? What about PHIPA?
Your clinic remains the health-information custodian; we act as your service provider under a signed agreement. It collects only a name and phone number, holds data for a fixed window, and we'll walk you through exactly where it lives before you commit.
Will it replace our receptionist?
No. It takes the calls that already go unanswered, after hours and overflow. Your receptionist keeps every call she handles today, approves the script, and gets the same daily summary you do.
11:58 PM
The next patient is already dialing.
Pick up the phone and hear it work. If it can't stump-proof a booking in two languages, you'll know in ninety seconds.
Call the demo line +1 (647) 797-2491 Free · answers instantly · no signup